Privacy Policy

1. Introduction

At PDFToolsHQ ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services. We are committed to maintaining the trust and confidence of our users.

2. Information We Collect

Files You Upload: When you use our PDF tools, you upload files to our secure servers for processing. These files are temporarily stored only for the duration of processing and are never used for any other purpose.

Automatic Information: We may collect technical information such as your IP address, browser type, device information, and usage data through cookies and similar technologies to improve our services.

3. How We Use Your Information

We use the information we collect exclusively for the following purposes:

• Process your PDF files and provide our core services
• Improve and optimize our website and tools for better user experience
• Analyze usage patterns and trends to enhance functionality
• Prevent fraud, abuse, and security breaches
• Communicate important service updates and information

4. File Security and Deletion

Automatic Deletion: All uploaded files are automatically and permanently deleted from our servers within 1 hour of upload completion.

No Manual Access: We never manually access, view, or share your files. All processing is entirely automated using secure algorithms.

Secure Transmission: All file uploads and downloads are protected using SSL/TLS encryption (HTTPS) to ensure data security during transfer.

Enterprise-Grade Security: Our servers are hosted on secure, compliant infrastructure with regular security audits and monitoring.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Remember your preferences and settings
• Analyze website traffic and usage patterns anonymously
• Improve website performance and user experience
• Provide personalized content and recommendations

You have full control over cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

6. Third-Party Services

We may use trusted third-party services for analytics, payment processing, and infrastructure. These services:

• Operate under strict confidentiality agreements
• Only process data necessary for their services
• Are prohibited from using your data for other purposes

Important: We never share your uploaded files with any third parties for marketing or advertising purposes.

7. Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request restriction of data processing
• Right to Data Portability: Request transfer of your data to another organization
• Right to Object: Object to our processing of your personal data

8. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not directed to children under 13 (or 16 in some regions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will:

• Post the updated Privacy Policy on this page
• Update the "Last updated" date
• Notify users of significant changes via email or website notice