1. Introduction
At PDFToolsHQ ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services. We are committed to maintaining the trust and confidence of our users.
2. Information We Collect
Files You Upload: When you use our PDF tools, you upload files to our secure servers for processing. These files are stored only for as long as it takes to process and deliver your download, and are automatically deleted within 24 hours. They are never used for any other purpose.
Automatic Information: We may collect technical information such as your IP address, browser type, device information, and usage data through cookies and similar technologies to improve our services.
3. How We Use Your Information
We use the information we collect exclusively for the following purposes:
- Process your PDF files and provide our core services
- Improve and optimize our website and tools for better user experience
- Analyze usage patterns and trends to enhance functionality
- Prevent fraud, abuse, and security breaches
- Communicate important service updates and information
4. File Security and Deletion
Automatic Deletion: All uploaded files are automatically and permanently deleted from our servers within 24 hours of upload completion.
No Manual Access: We never manually access, view, or share your files. All processing is entirely automated using secure algorithms.
Secure Transmission: All file uploads and downloads are protected using SSL/TLS encryption (HTTPS) to ensure data security during transfer.
Enterprise-Grade Security: Our servers are hosted on secure, compliant infrastructure with regular security audits and monitoring.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Remember your preferences and settings
- Analyze website traffic and usage patterns anonymously
- Improve website performance and user experience
- Provide personalized content and recommendations
You have full control over cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent.
6. Advertising and Third-Party Cookies
PDFToolsHQ is free to use and is funded by advertising. To keep the tools free, we display ads served by third-party advertising networks.
Google AdSense and the DoubleClick DART cookie: We use Google AdSense to serve advertisements on this website. Google is a third-party vendor, and as such:
- Google uses cookies — including the DoubleClick DART cookie — to serve ads on this site
- These cookies enable Google and its partners to serve ads to you based on your visit to this site and/or other sites on the Internet
- Third-party vendors and ad networks other than Google may also place and read cookies on your browser, or use web beacons, to collect information as a result of ad serving on this website
- We do not control these third-party cookies, and this Privacy Policy does not cover the cookie practices of third-party advertisers
You may review Google's advertising practices and how it uses data from sites that use its services at google.com/policies/privacy/partners/.
How to opt out: You can opt out of personalised advertising by visiting Google Ads Settings. To opt out of third-party vendors' use of cookies for personalised advertising more broadly, visit aboutads.info or youronlinechoices.eu. You can also disable or refuse cookies at any time through your browser settings.
Important: Advertising cookies relate only to your browsing activity. We never share the files you upload with advertisers, ad networks, or any other third party — your documents are never used for advertising, profiling, or marketing of any kind.
7. Other Third-Party Services
Alongside advertising, we may use trusted third-party services for analytics and infrastructure. These services:
- Operate under strict confidentiality agreements
- Only process data necessary for their services
- Are prohibited from using your data for other purposes
8. Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: Request copies of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Request restriction of data processing
- Right to Data Portability: Request transfer of your data to another organization
- Right to Object: Object to our processing of your personal data
9. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
10. Children's Privacy
Our services are not directed to children under 13 (or 16 in some regions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will:
- Post the updated Privacy Policy on this page
- Update the "Last updated" date
- Notify users of significant changes via email or website notice
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team:
Email: info@pdftoolshq.com
Response Time: We aim to respond to all privacy inquiries within 48 hours.